1. Introduction
At Mobile Recharge AE, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile recharge service.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Make a purchase
- Contact our support team
- Subscribe to our newsletter
This information may include:
- Name and contact information
- Phone number
- Email address
- Payment information
- Transaction history
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Access times
- Pages visited
3. How We Use Your Information
We use the information we collect to:
- Process your transactions
- Send you transaction confirmations
- Provide customer support
- Send you marketing communications (with your consent)
- Improve our services
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service providers who assist in our operations
- Payment processors
- Mobile operators for recharge processing
- Law enforcement when required by law
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data
- Regular security assessments
- Access controls
- Secure data storage
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Export your data
7. Cookies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can control cookie settings through your browser preferences.
8. Children's Privacy
Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: +971 50 123 4567
- Address: Business Center, Dubai World Central, Dubai, UAE